MOSS 2007 Alerts Demystified
One of the weird issues I have faced with MOSS 2007 Alerts is simply it is not sending out alerts for users, in the following lines I will give the symptoms of the issue and how I could resolve it.
As administrator, I click Alert Me and add myself and other concerned users to be notified with changes of a certain list, I get an email indicating that I have a new alert registered to the list and all other users get a similar email, the issue arises when changes are done and no emails are sent to the users.
If I would rephrase the symptoms I would write ( this is for folks searching the problem ), Alerts are created successfully, but the emails are not sent.
After some searching I found that so many other people encountered the same and walked through some workarounds such as breaking the permissions of the list and re-inheriting it, but this did not work.
I found one solution among the lines of ObjectMix forums, that I have found after searching for too long, I tried the solution and it simply worked, herein the steps for solution that worked for me:
- Browse to Central Administration -> Operations -> Timer Job Definitions
- Try to spot a job titled " Immediate Alerts " for your web application, noting that you may find the job for some other applications hosted on the same server.
- Most likely, you will not find this job, and this is the reason SharePoint is not sending out alerts when the list items are changed.
- To add this job definition you will need to run the following two commands in STSADM.
- Run STSADM and enter the following commands ( you can change the parameters and frequency of alerts sending accordingly, in the below command it is sending every two minutes ) :
Voila!, now you should be ready to receive all the alerts emails that have been queued before because the job was not running, for me I have receieved about 50 emails.
If you check the job definitions now, you will find the new job added under immediate alerts
Labels: MOSS 2007